Yes, root access is granted with every Dedicated Server Plan and you have full administrative control of your Dedicated Server to install any software you wish to.

Two levels of support are given for all Dedicated Server hosting plans: Core-managed and cPanel support. Every package comes along with standard core-managed support. If you have chosen to purchase cPanel through us, we offer additional support options.VM (Kernel-based Virtual Machine) is a type of Virtualisation interface in Linux servers which ensures fantastic performance and security while guaranteeing highly optimised resource isolation. Use of KVM in our VPS Servers allows us to deliver tremendous processing power and throughput that your applications / websites need.

Our provisioning systems ensure that your Dedicated Hosting Server is ready instantly and your server will be available for use immediately with no setup fees. No need to wait for 24 hours.

Yes, you can purchase dedicated IPs at an additional cost.

All the Dedicated Servers use the SuperMicro Blade chassis. It has a small footprint that ensures reduced power consumption and cooling requirements. Cost saving achieved through this technology helps us keep your costs to the minimum. Every Dedicated Server is powered by Intel Xeon HyperThreaded processors, DDR3 RAM and 7200RPM SATA drives.

Our custom in-house shared storage device lets you add a near infinite amount of storage to your Dedicated Server hosting package. The local storage on your server is 1TB. This can be expanded instantly by adding space to your server on our shared storage device. You can format it and mount it once it is attached to your Dedicated Server as a disk. Anywhere from 50GB to 500GB of storage can be bought at once.

Access your Dedicated Hosting Server with (1) SSH - Use any SSH client with the root credentials that we provide you (2) cPanel - You can access and manage your Dedicated server through the cPanel/WHM control panel (3) Dedicated Server control panel - Perform frequent operations like stopping and starting your server through our web-based control panel bundled with every Dedicated Server hosting order.

We offer WHMCS as a billing panel for your Dedicated Hosting. You can purchase the license from us for a significantly lower cost, and then install it on your Dedicated Server.

Yes, you can use the email function from within cPanel if you have installed it. This will give you access to Webmail through interfaces such as Roundcube. If you wish to use a comprehensive email suite with chat and collaboration tools, you can opt for G Suite or Business Email.

JoinIndia offers 24x7 support via toll-free call in support, feel free to get in touch with us for any product support or information.

Yes. We have Managed Dedicated Hosting services available for our new & existing customers. Managed hosting services can be purchased as an add-on feature with your server. Our team of server experts provide support for server setup, migration, proactive monitoring, server-hardening, security solutions & more.

Yes. We provide Acronis Backup solution, which can be purchased along with your VPS hosting at an additional cost. - Acronis backup is an easy & reliable solution which helps take regular real-time backups of database, files, mailboxes & disks. It offers customized options like full or incremental backups, with a daily, weekly or monthly frequency.
- The VPS backup data is fully encrypted against ransomware, and restoration is fast & instant.
- Acronis backup is available for USA & Asia server locations. Any incremental purchase of backup volume will add more volume to an existing Acronis panel (depending on the location).
- New customers can buy Acronis Backup add-on in the purchase flow whereas existing customers can buy it from their control panel.
- Acronis Cyber Backup add-on is not covered under the money back guarantee refund policy.
- The tenure & renewal cycle of Acronis backup is independent of the hosting tenure purchased.