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Payemt Info
54.91.171.137
Remote Managed Services:  
Services
Joinindia Managed
Standard
Joinindia Managed
Corporate
Joinindia Managed
Enterprise
Basic Server Activities :
Basic 24 x 7 Server Uptime Monitoring
Yes
Yes
Yes
Unlimited Reboot Requests
Yes
Yes
Yes
Managed SysAdmin Activities :      
Restarting Services OR Applications OR Processes
Yes
Yes
Yes
Identifying CPU Load | Memory Utlilisation | Disk Space Utilisation
Yes
Yes
Yes
Operating System Administration [Patch Management,
 Anti‐Virus Management]
Yes
Yes
Yes
DNS Server Management. [Creating DNS Zones, 
DNS Zone management]
Yes
Yes
Yes
Web Server Management [adding domains, password 
protection, web server configuration]
Yes
Yes
Yes
FTP Server Management [creating users, restricting
 access, setting up new users]
Yes
Yes
Yes
Mail Server Management [adding/deleting users,
 mail forwards, auto‐responders]
Yes
Yes
Yes
Hardware Management [disk partitioning &
 disk RAID management]
Yes
Yes
Yes
Log Management & Archiving
Yes
Yes
Yes
Managed Database Administration Activities :      
Review current database implementation
Yes
Yes
Yes
Set Performance Expectations
Yes
Yes
Yes
Identify Standard Operating Procedures
Yes
Yes
Yes
Select optimum database hardware & software mix
Yes
Yes
Yes
Establish a database growth & backup plan
Yes
Yes
Yes
Provide a backup & disaster recovery plan
Yes
Yes
Yes
Agree on a Migration Plan
Yes
Yes
Yes
Develop Custom Monitoring Plan
Yes
Yes
Yes
Set Up Alerting Thresholds for Memory Usage,
 CPU Utilization, Disk I/O Perfomanance
Yes
Yes
Yes
Document Change Control Procedures
Yes
Yes
Yes
On‐Demand Detailed Performance Reports
Yes
Yes
Yes
Database Current Activity & Backup History
Yes
Yes
Yes
Database Missing Indexes
No
Yes
Yes
Database Schema Changes
No
Yes
Yes
Database Security Audits
No
Yes
Yes
Managed Backup Activities :
Backup Management [Creating Backup Set, 
Installing Backup 
Agent depending onapplication]
Yes
Yes
Yes
Creating Backup Plan [Frequency of Backup,
 What to Backup, Restoration Plan]
Yes
Yes
Yes
Backup Plan Review [Speed of Backup & 
Restoration,Mock Restore, Backup Integrity Checks
Yes
Yes
Yes
Assess & Define Comprehensive Backup & Recovery Plan
Yes
Yes
Yes
Integrate Backup Plan into Overall Managed Hosting Plan
Yes
Yes
Yes
Minimize impact of backup activities
Yes
Yes
Yes
Segregate Backup Activity on a Separate Backup Network
Yes
Yes
Yes
Define Backup Retention Periods & Encryption Standards
Yes
Yes
Yes
Design Optional Application Specific Backup Strategies
Yes
Yes
Yes
Complete Backup System Verification
Yes
Yes
Yes
Verify completion of each backup session
Yes
Yes
Yes
Provide Optional Test Recovery Strategies
No
Yes
Yes
Schedule Regular Backup during off peak hours
Yes
Yes
Yes
Aggregate Backup Usage
Yes
Yes
Yes
Determine Impending Backup Limit Alerts
Yes
Yes
Yes
Evaluate Backup Usage Trends
No
Yes
Yes
Apply Scalability foresight to anticipate backup 
capacity needs
No
Yes
Yes
Managed Security Activities :
   
Develop Security Profile
NO
Yes
Yes
Integrate Security Consideration into overall
 managed hosting plan
No
Yes
Yes
Identify security & compliance issues
No
Yes
Yes
Server Hardening
No
Yes
Yes
Firewall Selection
No
Yes
Yes
Set Anti‐Virus Parameters
No
Yes
Yes
Define OS & Application Patching Schedules
No
Yes
Yes
Perform Monthly Systems Patching
No
Yes
Yes
Full‐System Virus Scanning
No
Yes
Yes
Monitoring Real time for DDoS
No
Yes
Yes
Track successfully applied software patches
No
Yes
Yes
Highlight any alerts from virus scan & vulnerability scans
No
Yes
Yes
Firewall Health Status Reports
No
Yes
Yes
Vulnerablity Assesment & Scanning Service
No
Yes
Yes
Security Policy Creation
No
Yes
Yes
Security Policy Review
No
Yes
Yes
Incident Co‐rellation & Analysis
No
Yes
Yes
Forensic Analysis
No
Yes
Yes
Information Security Management
No
Yes
Yes
Compliance Monitoring
No
Yes
Yes
IT Risk Assesment
No
Yes
Yes
Managed Monitoring Services :
Identify components & key attributes to monitor
Yes
Yes
Yes
Develop run‐book processes customzed to your business
Yes
Yes
Yes
Integrate Monitoring into overall managed hosting plan
Yes
Yes
Yes
Identify relationships of monitored systems
Yes
Yes
Yes
Define component to monitor
Yes
Yes
Yes
Define monitoring thresholds
Yes
Yes
Yes
Identify custom logs to monitor
Yes
Yes
Yes
Develop customised remediation plans
Yes
Yes
Yes
Perform critical services monitoring
Yes
Yes
Yes
complete system availability monitoring
Yes
Yes
Yes
Monitor full range of system performance indicators
Yes
Yes
Yes
Monitor key event log alerts & custom log files
Yes
Yes
Yes
Aggregate Bandwidth Reports
Yes
Yes
Yes
Analyze Performance Trends Reports
Yes
Yes
Yes
Monitored Alearts Reports
Yes
Yes
Yes
Apply Scalability foresight to anticipate growth needs
Yes
Yes
Yes
Managed Storage Services :
Assess & Define a comprehensive disk & storage plan
Yes
Yes
Yes
Integrate Storage Plan into overall managed hosting plan
Yes
Yes
Yes
Define your current storage needs
Yes
Yes
Yes
Provide options for high‐availability storage
 [iSCSI, Fiber Channel Storage etc]
No
Yes
Yes
Anticipate storage growth requirements
No
Yes
Yes
Complete storage systems verifications
No
Yes
Yes
Anticipate capacity demands
No
Yes
Yes
Monitor Snapshots & Data Replication
No
Yes
Yes
Aggregate Storage Utilisation Reports
No
Yes
Yes
Conduct regular storage review sessions
No
Yes
Yes
Apply scalability foresight to anticipate storage
 capacity needs
No
Yes
Yes
Planning | Reporting | Review Process :
Implmentation Plan
No
No
Yes
Data Protection & Recovery Plan
No
No
Yes
Support & Escalation Plan
No
No
Yes
Published Maintenance Calendar
No
No
Yes
Operational Maintenance Plan
No
No
Yes
Change Control Reports
No
No
Yes
Performance & Scalability Review
No
No
Yes
Security & Compliance Review
No
No
Yes
Customer Satisfaction Review
No
No
Yes
Configuration & Change Management
No
No
Yes
Performance Monitoring
No
No
Yes
Fault Management
No
No
Yes
Reporting & Escalation
No
No
Yes
Third Party Application Support
No
No
Yes
Application Management [Dev|Test|Prod Setup, 
Emergency Bug Fixes, Release Mgmt Activitie
No
No
Yes
Managed Service Plan Monthly Charges in Rs. (per server)
5999/-
10,499/-
14,999/-

JoinIndia 24*7*365 onlineSupport: 
Call JoinIndia Sales Team to Order JoinIndia Remote Managed Services at +91 8090606090  
e‐mail us at support@managenow.info
Create Support Ticket via - http://support.managenow.info
FAQ- http://Faq.Managenow.info .

 
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